we now have a Practice Policy which we hope will assist us in reducing the amount of missed appointments
The Policy states:
if a patients fails to attend on 2 occassions an informal warning letter will be sent to the patient,advising that a further occurence could risk removal from the Practice list.
If a patient fails to attend again they will be sent a formal letter telling them that a further missed appointment may result in removal from the Practice list
If you are unable to keep your appointment we would be grateful if you could notify reception in good time so it can be given to another patient.